CLOUD
CLOUD
CLOUD
The metrics and insights to gain
confidence in your AI chatbot
The metrics and insights to gain
confidence in your AI chatbot
The metrics and insights to gain confidence in your AI chatbot
The Align Cloud Solution enables organizations to get started in less than 15 minutes while ensuring data privacy and security.
The Align Cloud Solution enables organizations to get started in less than 15 minutes while ensuring data privacy and security.
The Align Cloud Solution enables organizations to get started in less than 15 minutes while ensuring data privacy and security.
Key Features
Data Ingestion
Save data between your AI chatbot and users in real-time
Issue Identification
Identify critical issues in your AI chatbot (bad user experiences, etc.)
Scalable Analysis
Automatically analyze conversational data
Insights Synthesis
Turn your analysis into metrics, dashboards, and action items
Evaluation & Monitoring
Track whether your AI chatbot is performing as intended
How it works
How it works
How it works
Transform data into
actionable insights
Through an industry leading analytics engine, Align extracts insights and patterns from conversational data. Your team can understand where to focus and prioritize product resources.
Find the data that matters
Align captures conversational data between your users and AI chatbot through pre-built SDKs. With a contextual semantic search engine, your team can find the exact conversations that matter most from data noise.
Monitor AI chatbot performance
Both Large Language Models (LLMs) and users are constantly changing and evolving. Align empowers teams to evaluate AI chatbot performance post-production to understand whether everything is working as intended.
Align AI captures conversational data between your users and AI chatbot through pre-built SDKs. With a contextual semantic search engine, your team can find the exact conversations that matter most from data noise.
Align AI captures conversational data between your users and AI chatbot through pre-built SDKs.
With a contextual semantic search engine, your team can find the exact conversations that matter most from data noise.
Find the data that matters
Find the data that matters
Find the data that matters
Through an industry leading analytics engine, Align AI extracts insights and patterns from conversational data. Your team can understand where to focus and prioritize product resources.
Through an industry leading analytics engine, Align extracts insights and patterns from conversational data. Your team can understand where to focus and prioritize product resources.
Through an industry leading analytics engine, Align extracts insights and patterns from conversational data. Your team can understand where to focus and prioritize product resources.
Transform data into actionable insights
Transform data into actionable insights
Both Large Language Models (LLMs) and users are constantly changing and evolving. Align AI empowers teams to evaluate AI chatbot performance post-production to understand whether everything is working as intended.
Both Large Language Models (LLMs) and users are constantly changing and evolving. Align empowers teams to evaluate AI chatbot performance post-production to understand whether everything is working as intended.
Both Large Language Models (LLMs) and users are constantly changing and evolving. Align empowers teams to evaluate AI chatbot performance post-production to understand whether everything is working as intended.
Monitor AI chatbot performance
Monitor AI chatbot performance
"We discovered that users engaged with our chatbot, Cami, in ways we hadn't anticipated, offering insights into potential new features. Align helped us identify which features to prioritize for future updates."
"We discovered that users engaged with our chatbot, Cami, in ways we hadn't anticipated, offering insights into potential new features. Align helped us identify which features to prioritize for future updates."
"We discovered that users engaged with our chatbot, Cami, in ways we hadn't anticipated, offering insights into potential new features. Align helped us identify which features to prioritize for future updates."
Haedong Shin
CEO
Want to ensure that your AI chatbot
is performing the way it is supposed to?
Want to ensure that your AI chatbot
is performing the way it is supposed to?
Want to ensure that your AI chatbot is performing the way it is supposed to?
United States
3003 N. 1st Street, San Jose, California
South Korea
23 Yeouidaebang-ro 69-gil, Yeongdeungpo-gu, Seoul
India
Eldeco Centre, Malviya Nagar, New Delhi
ⓒ 2025 Coxwave. All rights reserved.
Terms and Conditions
Privacy Policy
Cookie Policy
Responsible Disclosure Policy
Compliance
United States
3003 N. 1st Street, San Jose, California
South Korea
23 Yeouidaebang-ro 69-gil, Yeongdeungpo-gu, Seoul
India
Eldeco Centre, Malviya Nagar, New Delhi
ⓒ 2025 Coxwave. All rights reserved.
Terms and Conditions
Privacy Policy
Cookie Policy
Responsible Disclosure Policy
Compliance
United States
3003 N. 1st Street, San Jose, California
South Korea
23 Yeouidaebang-ro 69-gil, Yeongdeungpo-gu, Seoul
India
Eldeco Centre, Malviya Nagar, New Delhi
ⓒ 2025 Coxwave. All rights reserved.
Terms and Conditions
Privacy Policy
Cookie Policy
Responsible Disclosure Policy
Compliance
Key Features
Data Ingestion
Save data between your AI chatbot and users in real-time
Data Ingestion
Save data between your AI chatbot and users in real-time
Issue Identification
Identify critical issues in your AI chatbot (bad user experiences, etc.)
Issue Identification
Identify critical issues in your AI chatbot (bad user experiences, etc.)
Scalable Analysis
Automatically analyze conversational data
Scalable Analysis
Automatically analyze conversational data
Insights Synthesis
Turn your analysis into metrics, dashboards, and action items
Insights Synthesis
Turn your analysis into metrics, dashboards, and action items
Evaluation & Monitoring
Track whether your AI chatbot is performing as intended
Evaluation & Monitoring
Track whether your AI chatbot is performing as intended
Key Features
Data Ingestion
Save data between your AI chatbot and users in real-time
Data Ingestion
Save data between your AI chatbot and users in real-time
Issue Identification
Identify critical issues in your AI chatbot (bad user experiences, etc.)
Issue Identification
Identify critical issues in your AI chatbot (bad user experiences, etc.)
Scalable Analysis
Automatically analyze conversational data
Scalable Analysis
Automatically analyze conversational data
Insights Synthesis
Turn your analysis into metrics, dashboards, and action items
Insights Synthesis
Turn your analysis into metrics, dashboards, and action items
Evaluation & Monitoring
Track whether your AI chatbot is performing as intended
Evaluation & Monitoring
Track whether your AI chatbot is performing as intended